Jacqui Shearer

Position: Mental Health Social Worker
Service Reach: Frankston & Mornington Peninsula
Qualifications: BA Sociology / Social Work; Grad. Dip. Family Dispute Resolution; Grad. Cert. Counselling & Psychotherapy
Categories: Compensation NSW, Compensation QLD/ACT, Compensation VIC, EAP, Medicare, Private Paying, Telehealth
Location: Frankston, Mornington Peninsula

Professional experience

Jacqui worked for nine years as a Complex Case Manager for the Department of Family & Community Services, supporting couples navigating the family law system. This role provided multifaceted experience of family law legislation, separation issues for couples, family court processes, mediation, care disputes and child support issues.

Jacqui then worked for Peninsula Health, undertaking a six-month social work placement in the areas of Aged Transition Care and Mental Health, followed by a six-month employment contract working as Case Manager in the Community Mental Health setting supporting patients after release from Acute Psychiatric care. These roles provided Jacqui with an in-depth understanding of the public health system and challenges patients face in accessing services, affording quality healthcare, being heard by medical practitioners, housing and financial security, and social isolation.

Jacqui has five years’ experience as an EAP counsellor, providing solution-focused counselling within a multi stakeholder environment. She continued to contract to several EAP organisations after going into private practice full-time in 2019. In her 5 years within private practice, Jacqui has specialised in family violence, family separation, WorkCover, chronic health and NDIS-funded support, pregnancy loss and post-natal depression, social isolation, parenting and workplace challenges


  • Reading
  • Growing veggies
  • Walking in nature
  • Trying new restaurants with friends

What Jacqui loves about working in mental health

“I enjoy being my clients’ biggest fan and witnessing them ‘switch their light on’ when they begin to listen to themselves, shake off narratives about themselves inherited from others and become more powerful in their lives, as the result of having a completely supportive safe space to be themselves.”

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