{"id":8767,"date":"2023-10-27T10:33:42","date_gmt":"2023-10-26T23:33:42","guid":{"rendered":"https:\/\/www.accesspsych.com.au\/?page_id=8767"},"modified":"2023-11-09T11:44:03","modified_gmt":"2023-11-09T00:44:03","slug":"critical-incident-support","status":"publish","type":"page","link":"https:\/\/www.accesspsych.com.au\/staging\/critical-incident-support\/","title":{"rendered":"Critical Incident Support"},"content":{"rendered":"<section  class='av_textblock_section av-2zsad06-ecde34cd74e6014edd56d3e033507306 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a class=\"anchor-lp\" name=\"commonly-asked-questions\"><\/a><\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-4l0krw-2d85fd8e43d274705ceda2fd53e6c93d\">\n#top .av-special-heading.av-4l0krw-2d85fd8e43d274705ceda2fd53e6c93d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-4l0krw-2d85fd8e43d274705ceda2fd53e6c93d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-4l0krw-2d85fd8e43d274705ceda2fd53e6c93d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-4l0krw-2d85fd8e43d274705ceda2fd53e6c93d av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-1  el_after_av_textblock  el_before_av_hr '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Critical Incident Support<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='hr av-3y3clfq-12-8ff0d23ba56af7f37d20e8347d777d35 hr-short  avia-builder-el-2  el_after_av_heading  el_before_av_one_third  hr-center'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1qohs9y-9-3d4e434ff32afb750389c1905efcf0df\">\n.flex_column.av-1qohs9y-9-3d4e434ff32afb750389c1905efcf0df{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1qohs9y-9-3d4e434ff32afb750389c1905efcf0df av_one_third  avia-builder-el-3  el_after_av_hr  el_before_av_two_third  first flex_column_div av-zero-column-padding  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1owkh1y-8-7374ce08d5e85835d3ffa6e9f42eccb9\">\n.avia-image-container.av-1owkh1y-8-7374ce08d5e85835d3ffa6e9f42eccb9 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-1owkh1y-8-7374ce08d5e85835d3ffa6e9f42eccb9 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-1owkh1y-8-7374ce08d5e85835d3ffa6e9f42eccb9 av-styling- avia-align-center  avia-builder-el-4  avia-builder-el-no-sibling '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5583 avia-img-lazy-loading-not-5583 avia_image ' src=\"https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/EAP2.jpg\" alt='Construction worker making a phone call for employee assistance program' title='EAP2'  height=\"618\" width=\"478\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/EAP2.jpg 478w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/EAP2-232x300.jpg 232w\" sizes=\"(max-width: 478px) 100vw, 478px\" \/><\/div><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1sy310m-11-1a38fd03a5cf8ddc6acfdb3cc661dfef\">\n.flex_column.av-1sy310m-11-1a38fd03a5cf8ddc6acfdb3cc661dfef{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1sy310m-11-1a38fd03a5cf8ddc6acfdb3cc661dfef av_two_third  avia-builder-el-5  el_after_av_one_third  el_before_av_one_full  flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-1r188wm-7-92d76967e35d35e40176b8a8ef85fe0c '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Access Psych has extensive experience in the provision of Critical Incident Support for Australian employers and their employees.<\/p>\n<h3><strong>What is Critical Incident Support?<\/strong><\/h3>\n<p>Critical Incident Support is where our qualified personnel offer immediate counselling and support services following a:<\/p>\n<ul>\n<li>Workplace injury or death<\/li>\n<li>Natural disaster<\/li>\n<li>Suicide or attempted suicide<\/li>\n<li>Armed robbery<\/li>\n<li>Assault or violence in the workplace<\/li>\n<li>Serious near-miss or safety incident<\/li>\n<\/ul>\n<p>These types of incidents can present a risk to the safety, wellbeing and health of your staff and organisation. Access Psych is able to provide immediate, comprehensive support that can mitigate risk and minimise impact while protecting the psychological safety of your workforce.<\/p>\n<\/div><\/section><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1sy310m-5-792e4380931253cf934ead274ff5b39b\">\n.flex_column.av-1sy310m-5-792e4380931253cf934ead274ff5b39b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-1sy310m-5-792e4380931253cf934ead274ff5b39b av_one_full  avia-builder-el-7  el_after_av_two_third  el_before_av_hr  first flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-1r188wm-4-257c1c14b40d92e04086df96c32d0050 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>Access Psych Critical Incident Support services include:<\/h3>\n<ul>\n<li>An immediate, prompt and thorough response and action plan<\/li>\n<li>24\/7 phone call triaging service<\/li>\n<li>Ongoing counselling for impacted staff<\/li>\n<li>Professional support for workers involved in a serious incident<\/li>\n<li>Individual or group support, as required<\/li>\n<li>Support and coaching for Managers<\/li>\n<li>Resources for staff to support them to care for themselves and others during these times<\/li>\n<\/ul>\n<h3 class=\"\"><strong>Further information for employers<\/strong><\/h3>\n<p>If you are an employer and would like to discuss Critical Incident Support with Access Psych, please do one of the following:<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-lodm18h3-c87b66f7ee3b5a95b9e40b831deffa08 avia-buttonrow-left  avia-builder-el-9  el_after_av_textblock  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lodlypug-4dcc7db21710e1478b02bb86a9dfd882\">\n#top #wrap_all .avia-button.av-lodlypug-4dcc7db21710e1478b02bb86a9dfd882{\nfont-size:16px;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:1rem;\nmargin-right:1rem;\n}\n<\/style>\n<a href='https:\/\/www.accesspsych.com.au\/staging\/critical-incident-support\/support-request-form\/'  class='avia-button av-lodlypug-4dcc7db21710e1478b02bb86a9dfd882 avia-icon_select-no avia-size-large avia-color-theme-color'   aria-label=\"Complete our Support Request Form\"><span class='avia_iconbox_title' >Complete our Support Request Form<\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lodlzyb8-f7fea22b57515ca146158d6483d4787b\">\n#top #wrap_all .avia-button.av-lodlzyb8-f7fea22b57515ca146158d6483d4787b{\nfont-size:16px;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:1rem;\nmargin-right:1rem;\n}\n<\/style>\n<a href='tel:1800277924'  class='avia-button av-lodlzyb8-f7fea22b57515ca146158d6483d4787b avia-icon_select-no avia-size-large avia-color-theme-color'   aria-label=\"Call us on 1800 277 924\"><span class='avia_iconbox_title' >Call us on 1800 277 924<\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lodm0hxm-34a0f825cb49f3dfa07957db08a283f4\">\n#top #wrap_all .avia-button.av-lodm0hxm-34a0f825cb49f3dfa07957db08a283f4{\nfont-size:16px;\ntransition:all 0.4s ease-in-out;\nmargin-bottom:1rem;\nmargin-right:1rem;\n}\n<\/style>\n<a href='mailto:criticalincident@accesspsych.com.au'  class='avia-button av-lodm0hxm-34a0f825cb49f3dfa07957db08a283f4 avia-icon_select-no avia-size-large avia-color-theme-color'   aria-label=\"Send an email to criticalincident@accesspsych.com.au\"><span class='avia_iconbox_title' >Send an email to criticalincident@accesspsych.com.au<\/span><\/a>\n<\/div><\/p><\/div><div  class='hr av-580rl8-e99dec9aa9a793e93ab909ac7e5aad9a hr-default  avia-builder-el-10  el_after_av_one_full  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2mhs64-5db55ddf204d8393eb91c24935d09711\">\n#top .av-special-heading.av-2mhs64-5db55ddf204d8393eb91c24935d09711{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-2mhs64-5db55ddf204d8393eb91c24935d09711 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2mhs64-5db55ddf204d8393eb91c24935d09711 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2mhs64-5db55ddf204d8393eb91c24935d09711 av-special-heading-h2 blockquote modern-quote modern-centered  avia-builder-el-11  el_after_av_hr  el_before_av_section  avia-builder-el-last  av-linked-heading'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Get to know our mental health clinicians<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<\/div><\/div><\/div><!-- close 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 data-link-column-url=\"\/about-us\/\"   ><a class=\"av-screen-reader-only\" href=\/about-us\/ >Follow a manual added link<\/a><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l50nmbob-13-d2ecfb2bf5aaa248d98bb438ebe6a0dc\">\n.avia-image-container.av-l50nmbob-13-d2ecfb2bf5aaa248d98bb438ebe6a0dc img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l50nmbob-13-d2ecfb2bf5aaa248d98bb438ebe6a0dc .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l50nmbob-13-d2ecfb2bf5aaa248d98bb438ebe6a0dc av-styling- av-img-linked avia-align-center  avia-builder-el-14  el_before_av_icon_box  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"\/about-us\/\" class='avia_image '  aria-label='Home_AboutAP'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5586 avia-img-lazy-loading-not-5586 avia_image ' src=\"https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_AboutAP.png\" alt='Information icon' title='Home_AboutAP'  height=\"345\" width=\"345\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_AboutAP.png 345w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_AboutAP-300x300.png 300w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_AboutAP-80x80.png 80w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_AboutAP-36x36.png 36w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_AboutAP-180x180.png 180w\" sizes=\"(max-width: 345px) 100vw, 345px\" \/><\/a><\/div><\/div><\/div><br \/>\n<article  class='iconbox iconbox_top av-2vgmd6e-cff798452f1d181b1bcac61b8c1334d3 av-no-box  avia-builder-el-15  el_after_av_image  avia-builder-el-last '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: About Access Psych\"><a href='\/about-us\/' title='About Access Psych' aria-label='About Access Psych'  class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue81f' data-av_iconfont='entypo-fontello' title=\"About Access Psych\" desc=\"About Access Psych\" ><\/a><h3 class='iconbox_content_title '  itemprop=\"headline\" ><a href='\/about-us\/' title='About Access Psych' >About Access Psych<\/a><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2nche2e-94babc1f96e1d06233dfb7cb12c24705\">\n.flex_column.av-2nche2e-94babc1f96e1d06233dfb7cb12c24705{\nborder-radius:0px 0px 0px 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https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_Find-a-psych-36x36.png 36w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_Find-a-psych-180x180.png 180w\" sizes=\"(max-width: 345px) 100vw, 345px\" \/><\/a><\/div><\/div><\/div><br \/>\n<article  class='iconbox iconbox_top av-2l2dpqu-60b5ead7dcbe6c00f798d990fbed5ac9 av-no-box  avia-builder-el-18  el_after_av_image  avia-builder-el-last '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Find a clinician near you\"><a href='\/our-locations\/' title='Find a clinician near you' aria-label='Find a clinician near you'  class='iconbox_icon heading-color avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue842' data-av_iconfont='entypo-fontello' title=\"Find a clinician near you\" desc=\"Find a clinician near you\" ><\/a><h3 class='iconbox_content_title '  itemprop=\"headline\" ><a href='\/our-locations\/' title='Find a clinician near you' >Find a clinician near you<\/a><\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2qxh5zq-85cd7734fa32e7fdbbdb064de924a138\">\n.flex_column.av-2qxh5zq-85cd7734fa32e7fdbbdb064de924a138{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2qxh5zq-85cd7734fa32e7fdbbdb064de924a138 av_one_fourth  avia-builder-el-19  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-zero-column-padding avia-link-column av-column-link  '    data-link-column-url=\"\/our-locations\/\"   ><a class=\"av-screen-reader-only\" href=\/our-locations\/ >Follow a manual added link<\/a><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l50nmbob-2-5576fb94ff5abddbcd29738ce9cc243e\">\n.avia-image-container.av-l50nmbob-2-5576fb94ff5abddbcd29738ce9cc243e img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l50nmbob-2-5576fb94ff5abddbcd29738ce9cc243e .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l50nmbob-2-5576fb94ff5abddbcd29738ce9cc243e av-styling- av-img-linked avia-align-center  avia-builder-el-20  el_before_av_icon_box  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"\/fees\/\" class='avia_image '  aria-label='Home_Fees'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5588 avia-img-lazy-loading-not-5588 avia_image ' src=\"https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_Fees.png\" alt='Icon of a dollar coin representing psychology fees' title='Home_Fees'  height=\"345\" width=\"345\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_Fees.png 345w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_Fees-300x300.png 300w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_Fees-80x80.png 80w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_Fees-36x36.png 36w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_Fees-180x180.png 180w\" sizes=\"(max-width: 345px) 100vw, 345px\" \/><\/a><\/div><\/div><\/div><br \/>\n<article  class='iconbox iconbox_top av-2p03yau-c6be1ad6a916e3f4eb07a6f848e236e1 av-no-box  avia-builder-el-21  el_after_av_image  avia-builder-el-last '  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\" aria-label=\"Icon: Our fees\"><a 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data-link-column-url=\"\/employee-assistance-program\/\"   ><a class=\"av-screen-reader-only\" href=\/employee-assistance-program\/ >Follow a manual added link<\/a><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l50nmbob-1-14516dc20bcdb4266075a446b0f3cdc6\">\n.avia-image-container.av-l50nmbob-1-14516dc20bcdb4266075a446b0f3cdc6 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l50nmbob-1-14516dc20bcdb4266075a446b0f3cdc6 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l50nmbob-1-14516dc20bcdb4266075a446b0f3cdc6 av-styling- av-img-linked avia-align-center  avia-builder-el-23  el_before_av_icon_box  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"\/employee-assistance-program\/\" class='avia_image '  aria-label='Home_EAP'><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-5587 avia-img-lazy-loading-not-5587 avia_image ' src=\"https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_EAP.png\" alt='EAP briefcase icon' title='Home_EAP'  height=\"345\" width=\"345\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_EAP.png 345w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_EAP-300x300.png 300w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_EAP-80x80.png 80w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_EAP-36x36.png 36w, https:\/\/www.accesspsych.com.au\/staging\/wp-content\/uploads\/2022\/06\/Home_EAP-180x180.png 180w\" sizes=\"(max-width: 345px) 100vw, 345px\" \/><\/a><\/div><\/div><\/div><br \/>\n<article  class='iconbox iconbox_top av-2s04eva-c276a4f6d92c718ceebd2f9635aab49a av-no-box  avia-builder-el-24  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