Professional Care Program

Expert, proactive mental health support for professionals

In emotionally demanding professions, mental strength and resilience aren’t just helpful, they’re essential. Yet the very nature of these roles can leave individuals feeling overwhelmed or isolated. That’s why more workplaces are recognising the need for proactive support to maintain wellbeing and prevent psychological injury.

At Access Psych, our Professional Care Program (PCP) provides structured, personalised, and preventative mental health support. The program is designed to strengthen resilience, prevent burnout and compassion fatigue, and sustain high performance in your people and teams.

Who is the program for?

The PCP is ideal for professionals working in high-pressure, emotionally intensive roles. These are the people who regularly carry the weight of complex decisions, people leadership, or exposure to trauma.

It benefits:

  • Frontline professionals such as first responders, healthcare workers, case managers, and educators
  • Leaders and people managers navigating team demands and responsibilities
  • Both seasoned staff and those new to their profession who want to build resilience
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Supporting workplaces

Recent workplace health and safety regulations make it clear: employers have a legal duty to identify, manage, and control psychosocial hazards, just as they do with physical risks.

The Professional Care Program helps organisations meet these obligations through:

  • Evidence-based strategies for managing psychosocial hazards such as role overload, trauma exposure, or emotional demands
  • Early identification and support for workers showing signs of psychological distress
  • Preventative care that reduces the risk of long-term harm

Integrating the PCP into your wellbeing strategy isn’t just good practice.  It’s a future-focused investment in your people.

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How the program works

Your organisation pre-purchases an agreed number of sessions annually. Your professional team members are then paired with experienced mental health clinicians for regular one-on-one sessions, delivered virtually or onsite.

In these confidential, proactive sessions, your people can:

  • Reflect on challenges and role demands
  • Build and maintain psychological resilience
  • Strengthen professional skills and confidence
  • Manage stress and prevent burnout
  • Receive practical strategies for wellbeing and performance

Each session includes tailored takeaways to support resilience, self-care, and effectiveness at work.

Optional inclusions:

  • Resources and check-ins for managers or HR teams
  • Integration with broader wellbeing initiatives such as training, workshops, or critical incident response

Confidentiality and Insight

All sessions are private and confidential. However, organisations can access de-identified reporting on overarching themes and wellbeing trends—helping leaders monitor risk and shape a supportive, psychologically safe workplace culture.

Frequently Asked Questions

Unlike EAPs, which are typically reactive and short-term, the PCP provides structured, ongoing support. Your people don’t need to wait until they’re in crisis; they already have pre-scheduled access to a trusted clinician.

Sessions are scheduled regularly (e.g. quarterly or monthly) depending on organisational needs. This consistency helps build rapport, trust, and early identification of issues.

Yes. All individual sessions are completely confidential. Organisations only receive de-identified, aggregated insights to track wellbeing trends.

The PCP acts as an evidence-based risk control measure, helping organisations identify and manage psychosocial hazards proactively and meet legal and regulatory responsibilities.

Absolutely. The program is flexible and can be adapted to suit the needs of specific industries, roles, or workforce challenges.